We hand out generic solutions such as mindfulness apps, breathing exercises, and "top 10 tips for managing stress" without ever diagnosing what's actually creating the stress in the first place.

One leader was firefighting every day and thinking of jacking it all in. Here's how a team diagnostic showed them what was really going wrong, and what to fix first.

You've heard me say stress deserves diagnosis. It isn't just stress. Every "difficult" behaviour on your team has something going on backstage, and if you skip the diagnosis and jump straight to training, you're throwing money down the drain.

Every time we say "I should be able to handle this without help" we're setting an impossible standard. And when we can't meet that standard ourselves, we expect our teams to meet it anyway.

I’ve said it before, but in case you’re new here, I need to be honest with you about something. I'm not one of those coaches who's going to deal in the pink and fluffy b*llocks.

The difference between escaping burnout and preventing it.

September's here. There’s that usual back-to-school energy, and I bet you're telling yourself this will be the quarter you finally get your act together. But how are you really going to make that happen?

I was "The Rounds Bitch" - that's what they called me behind my back during my naval career. I was harsh, unforgiving, and made people cry regularly because I thought showing vulnerability was weakness and that real leadership meant having all the answers.

When procedures run out and you're facing nine simultaneous crises, all you have left is your behaviour - and that's exactly what separates effective leaders from the rest.

You've got this brilliant person in your team. They've been with you forever. They know your business inside out. They're absolutely fantastic at their job. So why can’t they just lead their team?